See What Our Clients Are Saying About Us
One of the things we love most about our business is hearing that our customers had a
good experience with us. We work hard so that it’s easy for our customers. Our approach is that there is no order too big and no idea too complex to work with.
But don’t take our word for it. Here’s a taste of some of the feedback we’ve received recently.
This review is from Brielle C. She was a new customer with a large order and big ideas.
Great service! I contacted Totally Chocolate about a month before I needed 1,000 chocolates. They were quick to respond and get my order moving. While the design I came up with was much too detailed for a 2×3 piece of chocolate, their design team was great about cleaning it up and making it look amazing! They were packaged well for shipping and came individually wrapped. The chocolate tastes great too. I would highly recommend this company and would return for any future needs!
Here’s a note from Kathryn Bauswell on her experience with us. It’s feedback like that makes us extremely proud of our customer service team.
For the Holidays in 2016, I was searching for a gift to hand out to our clients. Upon finding Totally Chocolate, I was EXTREMELY impressed. Once I contacted a sales associate, I was blown away. The quality of service and product they send out are top-notch. I highly recommend this company, the employees, and all products. Our client’s loved the customized chocolate and breaking it up with the hammer! Thank you Totally Chocolate for a great experience. Dorene was the associate I worked closely with and her attention to detail, and explanation of how the products work really helped me find the best gift for our clients.
Jolynn Boice is a returning customer who we’ve worked with for nearly a decade, and in her words we will be for “many years to come.”
I’ve worked with T.C. for more than 8 years now coordinating our annual corporate holiday gift for clients and employees. The staff is responsive, knowledgeable, helpful and cheerful. They’ve responded well to last minute requests and have a great process in place to make sure everything is done correctly and on time. They have a wide variety of options for both chocolate and art. Our company has always chosen the 8oz milk chocolate bar with custom lid and mold art. Clients now approach us with their changes of address at the end of the year to make certain they receive their bar! That’s a high bar of satisfaction to achieve. I look forward to working with Dorene and the team for many years to come.
Another returning customer, Julie Shuntz, is always happy with the chocolates we create (seven years and counting!). We love that she notes how delicious the chocolate is.
2016 was our SEVENTH year with Totally Chocolate for our holiday gifts. A fabulous job every time. Great customer support from Whitney, high quality custom-molding, on-time delivery, and (of course) the chocolate has a smooth and creamy taste. Plus, the FIVE POUND bars have a great “wow” factor. We’ll definitely be ordering with Totally Chocolate again in 2017.
As you can see, at Totally Chocolate we invest in our product, our team and our clients. If you are looking for a perfectly unique and delicious gift, give us a call. We hope to meet your needs sometime soon!