We’ve been in the wholesale gourmet chocolate game for a long time now and we believe we’ve earned the right to consider ourselves experts. Over the 30 years, we have grown as a business, thanks to our exceptional customer service. We’ve perfected our recipe and have created a unique method to customize and engrave chocolate.
So, drawing on our three decades of research and experience, here is our advice on how to find the best wholesale gourmet chocolate suppliers.
3 Tips To Help You Find A Wholesale Gourmet Chocolate Company
It might seem obvious but a Google search is the best place to start. This way you can see the variety of suppliers out there and their competence. You can start to make notes or create a spreadsheet to keep track of which companies offer the best deals for your needs. At Totally Chocolate, we understand that everyone has specific needs and that it can take some tweaking to get it right.
By performing a Google search, you can begin to pick out those chocolate wholesale suppliers that you think might offer what you are looking for. Also consider their web presence once you land on a site; if they invest in their online image, it is a sign that the company is serious about providing a quality experience and quality product.
2. Read Reviews
One of the many results of the world going web based is that customers can have their voices heard by a large audience. For better or worse, review sites thrive and offer an open platform for opinions. One of the effects of this is in order to survive, companies have to provide an exceptional customer experience.
Of course, reviews should always be taken with a grain of salt and it’s a good idea to look at trends and patterns in the reviews. For example, if you notice that a company had several negative reviews, take a look at the dates. If they all happened in one cluster but then turned around after that, it can be a sign that the company hit a rocky patch but set forth to resolve it.
Online reviews can make or break a company, no matter the industry, but remember to take a wide-angled look at them.
3. Ask Around
While reviews from strangers have value, the more reliable option is word of mouth. Getting advice from people or companies that you trust to offer dependable advice is often the way to go when it comes to finding the best suppliers. What’s more, it can give you a great starting point when you approach the supplier, since you are setting off with a mutual connection. Also to note, if you find a supplier that is right for you, they might offer deals if you recommend them to other prospective clients.
At Totally Chocolate, we receive lots of positive reviews from our satisfied customers. Statements like this, for example: “You and your company are simply outstanding in the way you treat your customers – it is truly a pleasure to do business with you.”
When it comes to finding wholesale gourmet chocolate suppliers, genuine feedback and reviews can help guide the way to finding the right fit. It’s also up to you to do your due diligence through research and peeling back the layers of the information you find.
We hope this helps!