Meet our team of specialists at Totally Chocolate, who ensure your custom chocolate creations are simply perfect, every time.
Ken Strong, CEO and investor of Totally chocolate, has been with the team for over ten years. Ken joined as Vice President, where he managed a group of 8 skilled long term managers. Ken has extremely high standards and prides himself in never missing a shipment and always bringing high levels of customer satisfaction for Totally Chocolate. Coming from an Engineering background within the Print Industry and holding 4 world patents, Ken has brought his extensive knowledge and translated them to this technical business by introducing full custom packaging. Ken With his Business degree and Engineering experience, Hi Technical skills, Business degree and Engineering talent have also brought a wealth of benefits to Totally Chocolate by creating numerous time savings programs in the manufacturing and shipping departments. Ken loves to enjoy the beautiful West Coast outdoors and trying to keep up with his 2 grown sons.
Rhonda has been with Totally Chocolate since 2003. She worked in the Accounting department for 5 years before being promoted to Sales Manager where her team building and leadership ability helped increase revenue and customer relationships for 7 years. In 2015 she was promoted again, this time to Operations Manager. She currently oversees Inventory, Art, Bindery, Molding & Production departments. Her “there is no tomorrow” approach ensures that all teams are working on task, on time, on budget. She applauds her team as Totally Chocolate customers receive what they ordered on the promised delivery schedule every time. Rhonda takes pride in recognizing production choke points or customer pain points and works with all departments to find a solution that helps the Totally Chocolate customer have an awesome buying experience. Advocating a nimble, quick response, can do attitude in all departments she oversees, helps Totally Chocolate to create one of a kind products for our customers. Married for 35+ years, mother to 3 gorgeous daughters and Amma to 3 grandsons and 1 granddaughter, her life is full. From April-October you’ll undoubtedly find her in her garden, tending and talking to the plants (yes, her mental health therapy!) as well as helping with all of the “projects” that she and husband Trevor dream up.
Lynne Sterritt is the newly hired Sales Manager, she comes to us from many related industries including Hospitality, Wholesale Distribution and Food Related organizations and she has very extensive Sales & Marketing background having also worked for several Fortune 500 companies.
She holds an MBA in Marketing and a Science degree. Lynne believes that the customer is always the most important factor in any businesses success. She also manages with a philosophy that she and her sales team are a “yes” department.
Lynne is married and lives in Blaine WA. She and her husband travel (and cruise a lot), sail their boat in the Pacific northwest and play cards.
Contact Lynne at Sales@totallychocolate.com, via live Chat or by phone at 800-255-5506
Audrey joined Totally Chocolate as a graphic artist in April of 2015, designing custom chocolate and packaging for a variety of customers, events and industries. She now directs the in-house creative department, designing the company catalogs and focusing on building, maintaining and marketing the Totally Chocolate brand. Born and raised in Bellingham, WA, Audrey went on to Central Washington University to receive her Bachelor’s degree in Fine Art with a specialization in Graphic Design. She then lived and worked as a print designer in Portland, OR before circling back to sunny Bellingham, which she once again calls home. Audrey’s love for all things creative spills into her everyday life, with a stream of design projects, drawings or paintings filling her spare time. When not designing, she loves traveling and spending time with her husband, friends and family.